"Tom, The personal attention that John Cetrone along with Wayne provided us really sealed the deal as far as the purchase. John has followed up on each open issue to our complete satisfaction.

The service team led by John white, his assistant Lisa and the relentless attempt to satisfy us by Mark goes well beyond that of which we’ve experienced at other dealerships. Were not really surprised be that, since it’s that kind of customer care that has made us repeat customers.

Please share this letter of appreciation with your team and encourage them to keep up their great efforts, as that should guarantee them as well Fischer Marine a solid future."

"Most of the time folk are quick to complain or to let you know when something is wrong. Were slow at letting people know we appreciate them. In our recent dealing with you in the purchase of the 98 Sailcat and trade in of the little Carolina Skiff, we’d just like to let you know how we appreciated the way in which handled the transaction.

You took time to see that everything went as it should, and in a friendly manner, something that isn’t easy to come across here in Florida. We were treated as people as well as a customer. The crew that cleaned up the boat was equally as helpful, friendly and knowledgeable. We appreciate their care and thoughtfulness in making the boat look like new. Once again thank you."

"I recently bought a brokered boat, a 28’ Sea Ray from your firm. My salesman was John Cetrone. John was very, very helpful and a pleasure to do business with. He was helpful in arranging the financing, insurance and registration made it easy.

The day that I was to pick up the boat, my wife did not want to drive all the way so that she would not have to come home alone on unfamiliar roads. John made arrangements so that she could drop us off at Fischer Marine and he took my friends and me to the boat. Everything was handled right. Thanks very much."

"My husband and I received our new boat on Friday, 3 March 2006 and we are so excited! This is the first time we have made a major purchase over the internet – sight unseen – and we are delighted! Thank you so much for all of your help, patience and efforts to make this come together. We hope to have many, many years of pleasure with this Boston Whaler. Thanks again."

"Tom, I just sold a 28 searay through your agency. John Cetrone handled the transaction in a professional and friendly way. I would not hesitate to send additional customers to your agency."

"I just wanted to say Thank you! The used Sea Ray 230 bow rider we purchased from you is great! But most importantly I was very impressed with all your staff. Not only the people we dealt with directly but also those behind the scenes and the ones with other customers. You should be very proud of how professional your employees are before, during and mostly after the sale. As a small business owner myself I can honestly say I was impressed with their politeness and attention to detail."

"Wayne - Thank you for your help in the purchase of my first boat. I am very satisfied with my selection. My 2006 POLAR 2300WA is fulfilling all my expectations. I must add that Fischer Marine really accomplishes its commitment on providing quality used boats at competitive pricing. I will definitely recommend you guys!"

"To the team at Fischer Marine - Just a short note to thank you and your organization, especially John Cetrone for your success in selling my Carver 26. You will be recommended to my friends who need similar services."

"I have been working with Bob over the past few weeks regarding a boat on your lot. Though I got behind the 8 ball and most likely won’t get the purchase, I wanted to let you know that Bob has been just fantastic. Even though I am way up here in the northern reaches of Michigan along the Lake Superior shoreline, he has been exceptional in getting back to me with answers to questions and willing to work with me to make something happen. Irregardless of how this particular boat purchase comes out, I intend to continue having Bob look for something that will work for my family and within our budget. With 5 young sons at home, I won’t settle for anything but the best, and I have come to respect what you offer through Bob’s honesty, integrity and sincerety.

He deserves a pat on the back and is a great representative for your business. I wanted to make sure you knew how a long distance customer feels about how they were treated. Keep up the good work!"

"Tom, I just wanted to let you know how much I appreciate the professionalism and courtesy extended by all of your staff during our recent boat purchase experience. This past Wednesday, I picked up our ’03 Larson deck boat and our family loves it.

Wayne Besson was the best! He was very accommodating, allowing my wife, Joetta and I along with our two boys, Atticus and Slater, to take a look at several different boats. We viewed boats at several other dealers in your area, but we found your selection to be the best quality.

Mark also did a wonderful job of explaining the boat to me during the sea trial and answering the many questions that I had.

I would have to say that the only negative from purchasing from Fischer is that you are not here in Quincy!!! We need more dealers like you up here. You can rest assured, however, that when I want to move up to a larger boat your dealership will be the first that I call. Thanks again to all of your staff."